shipping, returns & exchanges

shipping

Orders are processed within 1-3 business days from Oakland CA, Monday through Friday, excluding holidays. All shipments are sent by USPS unless otherwise noted. We offer 1-3 day priority shipping on U.S. orders for a flat rate of $8. If we do not currently ship to your country of origin (our website will notify you), please email us as we may be able to arrange a special shipment. Please note any special shipping dates that may be specified on a product's page, such as during the holidays.

returns & exchanges

We happily accept returns or exchanges from U.S. customers of unworn and unwashed merchandise within 30 days of receipt of your online order. All items that are returned for an exchange or refund must be in their original condition, unworn and have their original tags and packaging. Please take care to avoid the transfer of cosmetics when trying on our garments, as this may make your item non-refundable/non-exchangeable. After we receive your items, please allow 3-4 business days for inspection and processing. We will do our best to fulfill exchange requests given the items are still in stock.

As we are still a small operation, we cannot accept returns or exchanges on international orders at this time. We apologize for the inconvenience. Please email us at info@thisisfabled.com if you need assistance with an international order.

U.S. customers: Get started with processing your return or exchange here. Once we approve the request, you will be able to print your own shipping label at home. Please place your return/exchange items into the original packaging material. Affix the shipping label to the package and drop it off at your local USPS location. If you want to use your own shipping label, please send items to:

FABLED 4096 Piedmont Avenue #148 Oakland, CA 94619

If you use your own shipping method, we recommend using tracking and/or insurance as we are not responsible for items that do not arrive at our facility.

Refunds for returns will be made in the form of original payment minus a $5 handling fee. Allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements. We cover shipping fees for one exchange per order. 

Our garments are guaranteed to be free of manufacturing defects and we will accept defective items for refund or exchange.

For any further inquiries, or special shipping requests, please contact us at info@thisisfabled.com.

price adjustments

We apologize for any inconvenience but we are unable to offer price adjustments at this time. Please contact us with any concerns about this policy at info@thisisfabled.com.